PitPro

For dealers selling parts for agricultural machinery, trucks, earthmoving equipment and cars

Your customers' requests, quotes, orders and returns, in one place.

Your customers keep writing to you on WhatsApp, or they use the portal. At the counter, all requests arrive in one list. Quotes are made from the business software, and your sales reps can see where each customer stands.

Fontanile RicambiWhatsApp · business account
10:31
Voice message, 0:14
Fuel filter and two belts for the 6120M, need them by tomorrow
10:31
CounterSingle view2 open
New message from Officina Bertoli. PitPro AI is reading it.
R-1041 · Az. agricola SalaQuote sent
R-1039 · Contoterzisti FerriTo ship

One system, from the workshop to the business software

Requests come in through several channels and end up in a single view. Quotes, orders and shipments start from there, and each sales rep sees what concerns their own customers.

WhatsAppText, photos, voice messages and PDFs to the dealer's number
Web portalThe workshop portal, with your branding
Phone and emailThe counter adds them to the same list
Single view12 open requests
AllTo quoteAwaiting customerUrgent
WhatsAppR-1042 · Officina BertoliTo quote
PortalR-1041 · Az. agricola SalaQuote sent
PhoneR-1040 · Contoterzisti FerriMachine down
EmailR-1039 · Scavi PedrettiTo ship
PitPro AI reads the vehicle, serial number and partsEach request goes to the right branch
Sales repsEach sales rep sees their own customers and the quotes to follow up
Business softwareCustomers, price lists, availability and orders, without retyping anything
CouriersShipments and return collections, with the status updated in the order

Inside Parts

Four views of the same work: one for workshops, one for the counter, one for sales reps, and the connections to what you already use.

The workshop portal, with your branding

  • Workshops open requests from a computer or a phone, even with a photo or a voice message.
  • They receive the quote, confirm it and follow the order through to delivery.
  • They open returns by attaching the delivery note.
  • They can find the history of each vehicle, with how much they have spent.
fontanile.pitpro.co
Fontanile RicambiRequestsOrdersReturnsVehiclesOfficina Bertoli
New request
Fuel filter and two belts for the 6120M, need them by tomorrow
plate.jpgvoice 0:14
Prepare request
Your vehicle6120M tractor1L06120MCLH8452107 requests this year€2,140
Your requests
R-10426120M tractorQuote ready€212
R-10365070 combine harvesterIn progress
R-10316120M tractorArriving tomorrow€96
R-1024Tipper trailerDelivered€58
RE-0112Return: wrong beltCollection booked

What changes at the counter

Today requests come in by phone, on WhatsApp, by email and over the counter, and everyone at the counter keeps track of their own. Here is what changes with PitPro.

Requests

TodayThey come in by phone, on WhatsApp on the counter staff's mobiles, by email or over the counter.
With PitProThey all arrive in the same list. PitPro AI reads the vehicle, serial number and parts from photos, voice messages and texts.

Quotes

TodayThey are copied by hand from the business software into a message for the customer.
With PitProThe counter prepares the quote from the business software and the customer receives it on WhatsApp or on the portal. To order, they just press Confirm.

Order status

TodayThe customer calls to find out if the part has arrived.
With PitProThe customer can see where the order stands and gets an alert if the delivery is delayed.

Sales reps

TodayThey find out about problems when the customer has already complained.
With PitProThey see pending quotes, urgent requests and customers who are ordering less than usual.

Returns

TodayThey are handled with photos, paperwork and phone calls.
With PitProThe customer opens the return from the portal, attaches the delivery note and sees when it is closed.

How to get started

  1. 1

    30-minute demo

    We show you how it works, by video call or in person.

  2. 2

    Pilot project

    We try it with your counter and a few customers. Together we see what works and what needs fixing.

  3. 3

    We start together

    We open it to all your customers and keep developing it with you, based on how you work.

Next

For your customers' workshops

Next helps workshops with maintenance and diagnostics: from the vehicle's symptoms to the most likely causes, with the procedures and the parts to order. You can offer it to your customers.

Cars: availableTrucks and agricultural machinery: in development
Discover Next
Custom-built

Custom software

If you have a problem that no software solves, we build the software ourselves, together with the people who will use it. We work mostly on logistics, warehouses, after-sales and support.

Let's talk

Who is behind it

PitPro is a startup based in Valencia, working across Europe. We build software for people who sell and repair vehicles, starting from what happens every day at the counter.

We work with our customers directly.

Federico Gandini

Founder and CEO

He studied at Bocconi and ESCP, then worked at EY and Plug and Play. At PitPro he looks after customers and the product.

Giacomo Benenati

Co-founder

He has spent twenty years in parts distribution and is CEO of SDR.

Book a demo

Half an hour, by video call or in person. Leave us your details and we will write to you within one working day.

Or write to us at info@pitpro.co

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